Continuity Connect Patient Portal

Most health tech companies are
over-advised by doctors
and under-advised by patients

If the only people advising your product have never used it, you have a blind spot.

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The Industry Obsession

Health tech, femtech, and AI startups obsess over medical credibility. So they recruit physicians, researchers, and clinical advisors.

All necessary.

And none of them are your customer.

Patients are the ones who:

Navigate care across broken systems
Decide whether your product fits into their real lives
Abandon tools that add friction—even when they're "clinically sound"

Doctors

Validate accuracy

Patients

Validate usability, relevance, and survival value

Without patient advisors:

The "patient journey" is theoretical

Pain points are guessed, not lived

Value props sound impressive—but don't stick

Medical advisors keep you correct.

Patient advisors make you useful.

If patients only enter the room after the product is built,
you're not patient-centric.

You're patient-adjacent.

This is the work I do with teams before they launch.

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