Through openness in communication, residents and clients, their families and representatives, and staff and volunteers are encouraged to discuss issues and concerns. Our staff and volunteers are supported to assist, guide and engender trust, and residents and clients are encouraged to gain the greatest level of independence and be as actively involved in decision making as they can.
Our care model has a strong clinical focus, with registered and enrolled nurses supporting aged care homes, in-home care, quality and risk, learning and development and clinical innovation.
It is a legal framework that ensures respect and dignity in care
We comply with all regulations and continuously improve our practices to create a greener future.
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